Plus card guide · October 2026

William Hill Plus Card: Bet in Shops With Your Online Account

The William Hill Plus card connects your online account to William Hill betting shops. You can use your online balance in store, track shop bets and collect cash at the counter. Here is how it works.

Cost
Free
Where
William Hill shops (UK)
Linked to
Your online account
Use
Bet, track, withdraw

What the Plus card does

  • ✓Place shop bets using your online balance
  • ✓Withdraw online winnings as cash in a shop
  • ✓Scan slips to track shop bets in the app
  • ✓Use self-service betting terminals
  • ✓Keep one record of shop and online activity

How to get a William Hill Plus card

  1. 1Ask in a shopStaff can issue a card at the counter.
  2. 2Link it to your accountFollow the instructions in the app or My Account.
  3. 3Set a PINYou’ll need it to use the card in store.
  4. 4Bring photo IDNeeded for larger withdrawals or account checks.

Withdrawing cash in a shop

Choose the shop withdrawal option in your account, then visit a William Hill shop with your card and ID. Daily limits apply and the money is paid at the counter. Online-only accounts can still withdraw to their bank or debit card in the usual way.

Problems and fixes

ProblemFix
Card not recognisedAsk staff to re-link it
Forgotten PINReset in the app or ask in store
Lost cardBlock it through support and request a new one
Withdrawal declinedCheck limits, ID and account status

William Hill Plus card FAQ

Yes, there is no charge for the card.

Yes, with a linked Plus card and photo ID, within daily limits.

It is designed for UK William Hill shops; ask staff if in doubt.

Contact support to block it and get a replacement.

Yes, the Plus card links shop play to your online William Hill account.

More William Hill guides

18+. Disclosure: William Hill Live Casino Guide is an independent review site and is not William Hill or evoke plc. Buttons marked “Ad” are affiliate links that may lead to a different licensed operator depending on your location, and we may earn a commission. Gambling can be addictive – free, confidential support in the UK: GamCare 0808 8020 133, BeGambleAware, and GAMSTOP self-exclusion.